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Joo Casino is an online casino that has top-notch safety and security, game variety, a wide variety of convenient payment options, generous bonuses and incredible customer support.
Joo Casino is convenient for many casino enthusiasts across the globe including New Zealand. Not only does the casino accept Kiwi players but you can view the site in New Zealand English and the NZ$ is one of the currencies accepted.
In this BetKiwi review, we’ll look at all Joo Casino qualities, the site’s pros and cons and answer all the possible questions you may have about this site. Before you become a user of this site, read this review so you can be aware of everything you’ll encounter.
Pros & Cons of Joo Casino
There’s no online casino that’s 100% perfect. There’ll always be something that a casino project doesn’t get quite right. What’s important is that most of your needs are satisfied by the online casino you opt to join.
On top of that, you must be aware of all the things you’ll gain and the issues you’ll encounter before registering to play in an online casino. Now that’s something you won’t get by simply browsing through a casino site.
Hence we’ve done extensive research and found the pros and cons of Joo Casino you should be aware of before registering.
Did you know? JooCasino also offers a sports betting section
- Mobile app
- Long list of payment methods includes crypto
- 24/7 customer support
- Over 2,500 games
- Could add more live poker
- Many restricted countries including the USA and the UK
- High wagering requirements for welcome offer
- Website a bit clustered
- No phone support
How To Sign Up At Joo Casino
If you want to sign up at Joo Casino, these are the steps to follow:
- Go to Joo Casino Website;
- Click the green “Sign Up” button;
- Enter all the necessary information and check the checkboxes;
- Set your currency to NZD;
- Fill your name, gender and date of birth;
- Choose NZ as your country and enter your address;
- Enter your phone number;
- Confirm that you’ve read the terms and conditions
- Click the sign up button
Verified Joo Casino Bonuses
Good casinos constantly improve their platforms by constantly updating their security technologies and frequently adding new games. However, they sometimes forget about the bonus section.
New Bonus Store and Lucky Spins features were recently added. So, besides the massive welcome offer, you should look forward to many more bonuses. The casino has ongoing promotions, tournaments and a unique VIP program.
Below we’ve explained further how Joo Casino bonuses work.
Welcome Offer
To new players, Joo Casino offers a 100% match up to NZ$4,500, along with 100 free spins! You just need to enter the bonus code PEARL when depositing at least NZ$30 to receive a match bonus alongside spins on the popular Wolf Treasure or Aloha King Elvis slot.
Is There a Joo Casino No Deposit Bonus?
At the time of writing this review, there is one Joo Casino no deposit bonus deal: free spins for email and phone verification.
Joo Casino’s Free Spins No Deposit
Joo Casino gives out 25 no deposit free spins for phone and email verification, meaning you receive a total of 50 spins on Book of the Fallen by Pragmatic Play.
Other Featured Promotions
When you’re done with whichever welcome package you prefer, you’ll further be spoiled with reload and exclusive bonuses. There is a bonus available every day and on Monday, Wednesday, Friday, and Saturday it is a reload bonus. For Tuesday, Thursday, and Sunday are comp point boosters. Here are some of those bonus offers:
- Make two $50 deposits on Sunday and get 4x comp points
- 50% Monday Reload of up to $300, the bonus code is MONDAY
- Wednesday Reload of up to 170 free spins using the bonus code WEDNESDAY
- 40% Saturday Reload of up to $300 and 40 free spins
Exclusive offers include Mystery Drops which can be added to some of your favourite games when you join. Another exclusive offer is the Lucky Spin which allows you to spin the wheel to win a guaranteed prize.
As if that isn’t enough, there are a few tournaments you can partake in with huge prize pools. You will see the tournaments that are live and how long they are still active as well as upcoming ones.
VIP Program
The Joo Casino VIP program works slightly differently from other casinos. It resets every three months and you have to ensure that your account’s automatic bonus issuance button is switched on to enjoy the VIP experience. There are 25 levels in the program and the more you play the more you move up the ladder.
The RCPs are earned when you bet on pokies. Each $7.5 rewards you with one point. Another difference are the many levels of the VIP and the theme. The theme at time of writing is Atlantis Treasure. If you reach the 25th level, then you’ll get to open the gates of Atlantis and get a grand prize of $75,000 and 5,000 free spins.
You’ll automatically become part of the VIP level one after registering and the prize is uncovered when you discover a hidden treasure. When you’re on 100 RCPs, you’ll reach the second level and earn 20 free spins.
If you’ve earned a lot of redeemable comp points (RCP), then you can visit the bonus store and make purchases. You can buy free spins, most are available on BGaming’s Book of Cats. If this isn’t the game you want to spend more time on, you can exchange your RCP for money rewards.
The casino also allows you to spend these on subscriptions such as Apple Arcade, Apple TV, Hulu, Amazon Prime, Netflix and more. You can also use them to purchase devices such as the XBox Series X, Sony Playstation 5, Apple Watch and more.
Joo Casino Game Variety
Joo Casino has an extensive game library with over 2,500 games. The categories of games are Top Games, Favorites, Slots, Jackpots, Live Casino, Table Games, Drops & Wins, and Game Features. The crypto casino also has games others don’t such as bingo, keno, lotto, arcade and crash games.
All of the games on the site are from popular providers such as 1×2 Gaming, Betsoft Gaming, Play’n GO and Spinomenal to name just a few.
Slot Games
Like most casinos, Joo Casino features more pokies than any other games. You’ll find classic slots like Book of Dead, Money Train and Rise of Olympus. You can also try out top slots like Joker Queen, Mental and Book of Truth.
If you’re interested in the more recent titles that are fresh out of providers’ pots, you can try new pokies like Hot Love, Blood and Shadow and 3 Lucky Leprechauns. To take chances at massive wins, there are jackpot slots such as Rags to Witches, Burning Hot and 20 Super Hot.
Table Games
When you’re tired of playing slots, you can visit the site’s table games section. You’ll find various tables of poker, blackjack, and baccarat and a good variety of variations of them such as Multihand Blackjack Pro, Mini Baccarat and Triple Edge Poker. You may have noticed we left out roulette, as while there are many of those games in the live casino there are none in the table games section.
You can also play for a jackpot prize in table games like Casino Stud Poker, 4 of a Kind Bonus Poker and Jacks or Better.
Live Casino Games
The live casino games puts you on a real casino floor where you can chat with the dealer and, sometimes, even other players. Like the table games all the classics of poker, baccarat, roulette, and blackjack are covered as well as quite a few variants. Just a few titles include Teen Patti, Baccarat 4, Speed Blackjack, and Oracle Blaze.
There is also an impressive list of live game shows such as Crazy Time, Mega Wheel, Sweet Bonanza Candyland, and Boom City to name a few.
Did you know? Besides the live casino games most of the games at Joo Casino can be played for free in the demo mode.
Joo Mobile Casino
Joo Casino gives you the choice, as you can play directly through your mobile browser and there is also a dedicated app. You’ll experience the same excellent quality and speed as the desktop version. To download the app you’ll have to visit the Joo Casino website using your mobile device. When the download or install app prompt pops up, click on it and the process will begin. Once completed, you can register or login to the mobile app version of the casino and start playing.
Did you know? You can not only play nearly all of the games in the mobile version but also make deposits and withdrawals, opt into bonuses, and contact customer support.
Payment Methods of Joo Casino
Whether depositing or withdrawing, making payments at Joo Casino is straightforward because there are convenient payment methods for New Zealand customers. You’ll find popular credit/debit card, e-wallet and crypto options with the variety of banking options and fast processing times.
Making A Deposit
At Joo Casino, there aren’t fees charged for deposits. The casino processes deposits instantly which means you can start playing right away.
For traditional payment options, the minimum deposit amount required is $20. Then for crypto payments, the minimum amount varies. It depends on the crypto coin you’re funding your account with. Remember that for some of the bonus options you may have to deposit at least $30.
Below is a list of deposit options for NZ players and the minimum amount you can deposit for cryptocurrencies:
- Visa
- Mastercard
- Maestro
- Skrill
- Neteller
- MuchBetter
- Piastrix
- Bitcoin – 0.0001
- Ethereum – 0.01
- Litecoin – 0.01
- Bitcoin Cash – 0.001
- Dogecoin – 1
- Tether – 0.01
Requesting A Withdrawal
There are also no fees posed on withdrawals at Joo Casino. However, the minimum withdrawal amount varies depending on the payment method you’ve chosen. The processing times also vary but the site does offer fast withdrawal options.
Below are the withdrawal options, minimum withdrawals, and processing times available to NZ players:
- Visa – $20, – Upt to three days
- Mastercard – $20, – Up to three days
- Bank Transfer – $500 – three to five banking days
- Skrill – $20, instant
- Neteller – $30, instant
- ecoPayz -$20, instant
- MiFinity – $30, instant
- Bitcoin – 0.0002, instant
- Ethereum – 0.01, instant
- Litecoin – 0.01, instant
- Bitcoin Cash – 0.001, instant
- Dogecoin – 1,instant
- Tether – 0.01, instant
The maximum amount you can withdraw using bank cards, bank transfer and e-wallets is $3,750 per week and $18,000 per month. The limit for cryptocurrencies isn’t specified on the terms and conditions of the Joo Casino site. However most New Zealand crypto casinos have no withdrawal or deposit limits for these payment options. We hope that’s the case with this one too.
Customer Support at Joo Casino
We received excellent service using the site’s live chat option. You can start with the detailed FAQ section. You’ll find answers for various features of the site including bonuses and payment methods. If you can’t find what you’re looking for, then the second option to go to is the live chat option.
Live chat is quick and your issue is likely to be resolved at first call. You can opt for the email contact when you have a complaint, a problem that needs more details or when you’re logged out of the site.
Development of Joo Casino
Joo Casino was established in 2014. It’s owned and operated by Dama N.V. It therefore is licensed to operate under the laws of Curacao.
The casino has improved since its first years of operation. It now has a larger number of games and new games are added regularly. There are more payment options and bonus features than ever before.
Reliability of Joo Casino
Dama N.V. is a well-known and experienced company in iGaming. It operates a couple of other casinos including QueenSpins, Kingdom Casino and Casitsu. It’s a licensed casino that supports legit payment options and applies a KYC policy. On top of that, it uses the latest security technologies and constantly works on developing the website and app versions of the platform.
As we mentioned above, most comments we found about Joo Casino’s services are positive, which means its customers are happy and can rely on it.
Problems With Joo Casino
As we said before, no online casino is perfect. Joo Casino has its flaws too and it’s fair that we let you know of them before joining this gambling platform:
- The Joo Casino app is not available on mobile application stores. So, you’ll have to visit the site on your mobile device’s web browser and use the download pop up to download and install it.
- No roulette games in the Table Games category.
- The wagering requirement for 50x is high for the welcome offer
Joo Casino Key Facts
- The Joo Casino site is available in over 10 languages.
- Available currencies are: EUR, USD, RUB, NOK, AUD, NZD, CAD, PLN, BRL, JPY, BTC, ETH, LTC, BCH, DOG and USDT.
- The VIP program resets every three months.
- The site features a Bonus Store where you can use redeemable comp points to purchase devices such as an iPhone Pro and pay Netflix and other streaming subscriptions.
- You can play towards a common prize goal with other casino players in group tournaments.
- Joo Casino is operated by Dama N.V.
- You can get live chat assistance in English, German, Russian, Portuguese, Finnish, Norwegian and Japanese.
- There are over 2,500 games available.
- Not only is there a world class casino and live casino but a sports betting section as well.
Joo Casino Compared To Other Casinos
While comparing Joo Casino, PlaYouWin, and Rant Casino, we saw the following:
Joo Casino excels with its mobile app, 24/7 support, and various payment options, but falls short with its high wagering requirements and restricted access in several countries.
PlaYouWin impresses with a vast library of over 8,000 games and numerous bonuses, but its 48-hour withdrawal processing time and the lack of phone support might discourage some players.
Rant Casino offers a wide range of games, 24/7 chat support, and multiple banking options, but the high wagering requirement for the welcome bonus and lack of a dedicated mobile app could be improved.
Joo Casino 4.3/5 | PlaYouWin Casino 4.5/5 | Rant Casino 4.3/5 | |
Bonus | Get $4,500 + 100 Free Spins | 200% Up To NZ$650 + 120 Free Spins On Wolf Gold | 100% Up To NZ$1,500 |
Payment Methods | | | |
Min. Deposit | $20 | $10 | $10 |
Min Withdrawal | $20 | $25 | $50 |
Licences | | ||
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Joo Casino Sister Sites
Joo Casino is operated by Dama N.V. The sister sites of Joo Casino are:
- Loki Casino
- Wild Tornado Casino
- Wild Blaster
- Syndicate Casino
- Playamo
- Oshi Casino
- Bet Chain
- 7 Bit Casino
- BitStarz
Final Thoughts of Joo Casino
Joo Casino is operated by an experienced online casino with nearly a decade of experience.
This shows in the positive way in which it addresses its customer needs. On top of its license, it uses the necessary and latest security technologies to secure your data and funds.
It supports multiple currencies and payment options including cryptocurrencies. Both fiat and crypto players are welcomed with hefty bonus packages. As if that isn’t enough, the site lets its players partake in many bonuses including reload, exclusive, tournament promotions and a unique VIP program. You are spoilt for choice with the over 2,500 games available.
Though it has some flaws, there are many entertaining features at Joo Casino, which is why we recommend it to New Zealand players.
FAQs About Joo Casino
If you have more questions about Joo Casino, we’ve answered some of the most asked questions on it below:
Is There A VIP Program?
Yes. The casino features a unique 25-level VIP program.
How Do You Earn Loyalty Points?
You get one loyalty point for every $7.5 wagered on a slot game.
Is There A Joo Casino Mobile App?
Yes. Joo Casino has a mobile app.
How Can I Download the Joo Casino Mobile App?
To download the Joo Casino mobile app, you have to visit its website using your mobile device, then click on the download or install pop-up.
Is Joo Casino Available in NZD?
Yes. Joo Casino is available in NZD, EUR, USD, RUB, NOK, AUD, CAD, PLN, BRL, JPY, BTC, ETH, LTC, BCH, DOG and USDT.
What Payment Options Are Supported?
Joo Casino supports various payment options including bank transfers, credit/debit cards, e-wallets, and cryptocurrencies.
Are There Fast Withdrawal Options?
Yes. Most e-wallet and crypto withdrawals are processed instantly.
Olivia Cox is our casino expert at Betkiwi. She graduated from the Waikato Institute of Technology with a diploma in journalism in 2019. Prior to joining Betkiwi, Olivia worked with a major online casino as an author, which helped her solidify her reputation as one of New Zealand’s top casino specialists. In her free time, Olivia enjoys reading the latest iGaming news and surfing.